Job Description

Responsibilities

Supporting global inbound call centre/service desk
Supporting internal users remotely via phone/email/remote & on-site support (Primary Phone)
Supporting software applications (MS Office, Windows, etc)
Supporting hardware faults & network connectivity issues
Provide customers with product and service information
Provide troubleshooting & provide solutions
Identify & escalate priority issues
Route calls to appropriate resource

Requirements

Diploma or Degree
Minimum 1 year relevant working experience
Required to work on Public Holidays & shift (rotating day/night shift)

How to Apply

For those interested applicants, kindly send your full resume to clpang@intradeco.com.my

Job Types: Full-Time. Salaries: RM1000 - RM3000 / MONTH.

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