5 Years Experienced HR Generalist, Result Oriented Senior Executive

Resume posted by eugenecwx in Education.
Desired salary: $4,500.00
Desired position type: Full-Time
Location: Air Itam Penang, Malaysia



HR – Generalist Career Profile

• Broad-Based Skill Set, 5+ Years of Experience in full spectrum Human Resources Management.
Result – oriented, quality-driven professional with broad experience in human resources, administration and management positions, demonstrating consistent achievement of objectives, strong multi-tasking and customer service skills, and dedication to organizational goals.

• Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

• Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.


Tunku Abdul Rahman University, Petaling Jaya, Selangor, Malaysia        ( Class of 2005 – 2008)
Bachelor of Social Science (Hons) Psychology, Minor in Counselling


Pk Agro Industrial Products (M) Sdn Bhd, Port Klang – Malaysia (Agriculture Sector)

Section Manager – HR / Recruitment Specialist (Permanent Contract)

Employee Recruitment & Retention

– Co-ordinate and involve in interviews, negotiate and liaison with recruitment agencies. Develop questionnaires, test & tracking system for recruitment.

– Responsible for rank and file up to executive positions hiring

– Screen & categorized the resumes

– Maintain a master list for easy retrieval (Data concerning recruitment – from screening the

   resume till position closed)

– Co-ordinate and involve in interviews, negotiate and liaison with potential candidates & HODs

– Create new & update existing JD

– Does online & conventional job posting (notice boards/banners)


Various Educational Centres, Kuala Lumpur, Penang – Malaysia (Education Sector)

HR Consultant (Freelance)

 1. HR Policies, Guidelines & Procedures

– Propose & ensure smooth implementation

– make sure the policies are accordance with the Malaysian Labour Law requirement and accordance to the Malaysian Statutory bodies.

– conduct in house training for the new HR team regarding the new policies, guidelines & procedures

– propose to upgrade compensation and benefits – includes medical & allowances

2. Manpower Planning

– create and put job descriptions into writing based on their current job scope

– determined the job requirements in order to perform well in the position

– determined the salary range based on current employee’s salary and with the current market value

– propose manpower sourcing through various channels – Recruitment agency/ Internal Referrals

3. Employee Retention

– research / collect data pattern and reasons of resignations

– propose according to data/research results



Schenker Logistics (M) SDN BHD, Selangor, Malaysia (Logistics/Warehousing Sector)

HR Executive (Permanent Contract)

1. HR related Duties

a. Payroll Processing

– maintain & key in new employee data, payroll reports & etc.

b. Employee Recruitment & Retention

– Co-ordinate and involve in interviews, negotiate and liaison with recruitment agencies. Develop questionnaires, test & tracking system for recruitment.

c. Benefits Administration

– liaison with insurance broker, update staff movement, bonus, increment, confirmation, leaves & etc.

d. Training & Development

– screen through TNA , negotiate & co-ordinate with training providers, maintain & assign compulsory training through LMS.  Develop new training forms and rearrange training room settings

– department’s vision, mission and goal,  set up sharing folder, mail merge for letters, new forms, new procedures & etc

e. Industrial Relation

– advice on employee misconduct/resignation/grievances

f. Staff Relation

– Long Service Award, tournaments, sports activities, festival decorations and etc

2. Administrative Duties

– maintaining files, creating letters – offer letter, resignation letter, confirmation letter & etc, verify, key-in, & check employee data into the system – Paysonnel CE, Performance Management Programme – PMP, Learning Module System – LMS, OT calculation, verify claims

3. Customer Service

– walk in, telephone and emails by employees, vendors, service providers

 4. Supervise Duty

– manage 9 staffs for overall HR

 5. Achievements:

– created a master report for all reports, letters and data entry into the system

– upgrade and improve various HR forms (for e.g. Personnel Requisition)

– introduce mail merge and drop down list for easy use (user friendly) for letters

– introduced, created various checklist for internal use

– conducted internal training for HR staff (for e.g. time management)

– improved and implement Induction Programme

– successfully in organizing annual service award & Bowling Tournament

– introduced and implemented HR procedures and policies for effective administration


Universiti Tunku Abdul Rahman (UTAR) – Perak, Malaysia (Education Sector)

 A. Officer for Dep. of Student Affairs – Sports & Recreation Unit ( Permanent Contract)

 1. Administrative Duties (maintaining files for our unit-clubs, sport complex and etc)

2. Customer Service (walk in, telephone and emails by students & staffs)

3. Consultancy Service (advice on the usage of gym equipments, sports facilities)

4. Supervise Duties (cleanliness and maintaining of gym and sport complex)

5. Event Coordinating (internal tournaments, icebreaking and city tour for orientation)

– implemented new way to register gym users and treadmill usages by replacing the book

system to paper system

– upgrade and improve the Booking of Sport Complex confirmation chit to be user friendly.

– produced creative and effective posters to attract and recruit new talents via notice boards,

student intranet and internet for activities committees

-successfully organized Ice Breaking for new intakes


B. Officer for Department of Admission & Credit Evaluation – ( Permanent Contract)

 1.Administrative Duties (maintaining and create new student files, memos, letters & etc)

2. Customer Service (walk in, telephone and emails by potential student & parents)

3. Consultancy Service (advice on the course to choose, admission related procedures & etc)

4. Achievements:
– introduced and practiced customer first attitude
– improved the procedures for more effective administration
– introduced partner system

– successfully solved issues & delivered job tasks in timely manner



  • • Organizing Skills
  • • Planning Skills
  • • Leadership Skills
  • • Public Speaking Skills
  • • Communication Skills
  • • Negotiations Skills
  • • Counseling Skills
  • • Computer Literate
  • Operation Systems
  • – Win Xp, Win 7
  • Microsoft Office Tools
  • – Words
  • – Excel
  • – Power Point
  • – Outlook
  • Internet Explorer/Chrome
  • Paysonnel 5.0/CE & LMS


    • Payroll Processing • Benefits Administration • Talent Acquisition • Retention • HR Policies & Procedures • Performance Management • Training & Development • Compliance

Spoken Languages

    English, Mandarin & Bahasa Malaysia

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