Job Description

Job Overview

Serve customers politely and efficiently

Prepare food products to the correct specifications

Ensure dining areas, kitchen and equipment are clean and tidy  

OPERATIONAL STANDARDS

• Able to work on all workstations as required including prepare all products to the correct standards
• Make sure all surfaces, equipment and utensils are cleaned and sanitized before, during and after use
• Carry out cleaning of kitchen and dining areas.
• Comply with all legal and company standards with regard to Health and Safety, fire safety, security and hygiene
• Report all hazards and/or concerns immediately to the manager on duty

 CUSTOMER SERVICE

• Serve all customers efficiently and in a friendly manner, ensuring that food is hot, served quickly and neatly presented.
• Provide all customers with accurate orders, including condiments as required for their meal
• Keep the Dining Area free from litter and clean all surfaces regularly
• Answer customer queries promptly, or direct customer complaints to the manager
• Recognise and act on individual customer needs e.g. parents with children, elderly and disabled customers

Requirements:

The job of a member of a service and kitchen crew at myBurgerLab can be tough, but having the following skills, abilities, and knowledge, you are sure of making success of it:

• Ability to deliver accurate, friendly, and fast customer service
• Ability to adhere to performance standards of the restaurant for the crew station according to directions of the manager on duty
• Ability to maintain kitchen and operational area cleanliness to ensure provision of constant convenience and comfort for the customers
• Ability to work as member of the team
• Ability to follow directions and instructions regarding new procedures and products to the letter
• Ability to follow laid down standards for raw and finished products to ensure consistent quality, service speed, and cleanliness

How to Apply

Job Categories: Food & Beverage. Job Types: Full-Time. Salaries: RM1000 - RM3000 / MONTH.

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