Full-Time General Manager
Job Description
General Manager
Company Overview:
One of the fastest growing fitness companies in Malaysia, CHi Fitness has 17 clubs, with plans for expansion into 20 by 2017. Our brand focuses on the customer experience, ensuring that everyone is treated like family and has all of the skills and resources needed to ensure better health for a better life.
Position Overview:
The General Manager (GM) ensures that all Sales, Fitness an Operations functions within the club provide the best member experience, team member environment, and directly contribute to the clubs financial success. The GM is responsible for the day-to-day running’s of the club and is responsible for communicating and upholding company policies, standards and delivering on our commitment to a clean, friendly and well-maintained club. We value integrity, community and self-motivated work ethics. In return we promise support, career growth and a positive working environment. This position is in based in Georgetown, Penang.
Responsibilities:
Club Operations and Management (40%)
- Establish a fun, safe, healthy and community focused club culture that delivers high member satisfaction and achieves maximum profitability
- Address club-member concerns and find solutions to problems
- Prepare reports and communications regarding the club as needed
Management of Sales & Fitness (30%)
- Ensure the success of the sales and fitness teams by providing oversight and training to Sales and Fitness staff
- Ensure a high percentage of new member enrollment
- Spearhead sales, promotions and fitness focused events
- Drive results through fitness by analyzing performance and execution of strategies
Staffing and Development (30%)
- Cultivate a fully engaged and high performing team that aligns with company values and goals
- Train, coach and conduct planning sessions and performance reviews. Provide motivation and guidance towards achieving individual and company goals.
- Implement, supervise and direct regular training to ensure all club employees are trained in Operations, Fitness, Sales or Customer Service
- Create a common sense of community and teamwork across the club
Required Qualifications
- Experience managing a P&L and trend reports
- Experience supervising, directing and coaching teams
- 2-3 years of progressive management experience supervising 3-15 employees
- Familiarity with the benefits of fitness
- Ability to work in club office, move about the club and engage with community
- High level of computer literacy, comfortable in all Microsoft programs
- Ability to work a varied schedule to support the needs of the business
Salary & Benefits
- Salary RM4,500-RM7,000 depending on experience
- Monthly bonus incentives, capped at 40% of your base salary
- Free access to all CHi clubs across the country
- A positive, fun and supportive work environment
How to Apply
Please email your resume and short statement describing why you're the right candidate for this job to ashley.paulus@chi-fitness.com1373 total views, 1 today