Full-Time Customer Service Advisor

Job Description

Interact with customers
Receive feedback / issues report
Support and help customer yourself
Provide timely support to customers through available communication channels.
Handle customer’s concerns positively and professionally.
Identify and escalate priority issues through proper channels when necessary.
Works with other team members in identifying better ways in providing better customer support.
Participate in additional training courses as required.
Maintains and improves quality of service by giving recommendations.
Keeps job knowledge up to date by attending upskill training to improve skills.
Meet all key performance indicators set by the company and client.
Adhere to the policies set by the company.

Requirements :

Fluent in speaking and writing: English Mandarin
Min Diploma with 1-2 customer services related jobs OR Degree holder fresh graduates
Age up to 45 years old
Malaysian only

Any enquiries, please contact: See Yeang Email: apt3@asiapactalents.com Contact No: 0162285917

Job Categories: General. Job Types: Full-Time. Salaries: CONTACT FOR MORE INFO.

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