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22 Aug 2019

Full-Time Customer Service Advisor

AsiapacTalents Sdn Bhd – Posted by asiapactalents Anywhere

Job Description

  • Interact with customers
  • Receive feedback / issues report
  • Support and help customer yourself
  • Provide timely support to customers through available communication channels.
  • Handle customer’s concerns positively and professionally.
  • Identify and escalate priority issues through proper channels when necessary.
  • Works with other team members in identifying better ways in providing better customer support.
  • Participate in additional training courses as required.
  • Maintains and improves quality of service by giving recommendations.
  • Keeps job knowledge up to date by attending upskill training to improve skills.
  • Meet all key performance indicators set by the company and client.
  • Adhere to the policies set by the company.

How to Apply

Requirements : 
  • Fluent in speaking and writing: English Mandarin
  • Min Diploma with 1-2 customer services related jobs OR Degree holder fresh graduates
  • Age up to 45 years old
  • Malaysian only
Any enquiries, please contact: See Yeang Email: apt3@asiapactalents.com Contact No: 0162285917
 

Job Categories: General. Job Types: Full-Time. Salaries: CONTACT FOR MORE INFO.

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