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12 Apr 2017

Full-Time Customer Care Consultant (Shah Alam)

Intelek Talent Solutions Sdn Bhd – Posted by Intelek –  Anywhere

Job Description

CUSTOMER CARE CONSULTANT (SHAH ALAM)

 

RESPONSIBILITIES:

 

•     Attend to incoming telephone enquiries and complaints from customers with utmost professionalism.

•     Keep abreast of the latest information regarding company’s products and services.

•     Ensure organization’s service level are achieved through immediate resolution of product and service inquiry or complaints.

 

REQUIREMENTS:

 

•          SPM, Diploma or Degree in any related field.

•          Minimum 1 year of experience in contact centre is an added advantage.

•          Excellent communication skills in English and Bahasa Malaysia.

•          Willing to work on rotating shifts, weekends and public holiday.

•          MUST be able to be based in Shah Alam.

 

SALARY RANGE:

 

·                     RM 1800 – RM 2000 + Language Allowance (RM500) + Shift & Transport Allowance(s) + OT + Incentive (Min RM 300 max RM 1250)

 

BENEFITS:

·                     Annual Leave – 15 days / year contract

·                     Medical Leave – 14 days / year contract

·                     Performance Incentive – Min RM300 max RM1250

·                     Language Allowance – RM500 (Mandarin)

·                     Transport Allowance – RM250

·                     Shift Allowance – RM250

·                     Maternity Leave

·                     Paternity Leave

·                     Marriage Leave

·                     Compassionate Leave

·                     Disaster Leave

·                     Medical Claim

·                     Hospitalization & Insurance coverage

·                     Mobile line subsidy (RM 300) & etc

WALK-IN INTERVIEW SESSIONS ON:

    1. Thursday, 13th April 2017           : 2.00 am – 3.30 pm
    2. Friday, 14th April 2017                : 9.00 am – 3.00 pm

 

Interested applicants, kindly contact Ms Syarmila at 03-5542 8133 or drop your updated resume to syarmila@intelek.com.my

All qualified candidates are requested to register online at www.intelek.com.my and to walk-in at the below address.

 

Intelek Talent Solutions Sdn Bhd

3-1, Jalan Singa C

20/C, Seksyen 20

40000 Shah Alam

Selangor

Tel: 03-5542 8133

 

Kindly bring along below documents on the interview day:

1. Updated resume

2. Certificate (Original & Photocopy)

 

Thanks and regards,

How to Apply

WALK-IN INTERVIEW SESSIONS ON:
    1. Thursday, 13th April 2017           : 2.00 am – 3.30 pm
    2. Friday, 14th April 2017                : 9.00 am – 3.00 pm
  Interested applicants, kindly contact Ms Syarmila at 03-5542 8133 or drop your updated resume to syarmila@intelek.com.my All qualified candidates are requested to register online at www.intelek.com.my and to walk-in at the below address.   Intelek Talent Solutions Sdn Bhd 3-1, Jalan Singa C 20/C, Seksyen 20 40000 Shah Alam Selangor Tel: 03-5542 8133   Kindly bring along below documents on the interview day: 1. Updated resume 2. Certificate (Original & Photocopy)   Thanks and regards,

Job Categories: Others. Job Types: Full-Time. Salaries: RM1000 - RM3000 / MONTH.

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