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30 Jun
2017
Part-Time Customer Service Associate
Job Description
- To handle delivery matter and coordinate with customers, prepare documents, arrange transporter etc.
- To Immediate response to customers’ enquiries or forward customers’ enquiries to senior CS personnel or their superior.
- To handle purchasing matter – issue PO to suppliers, coordinate with forwarder to make sure the cargo arrive on time.
- To update stock data from time to time to ensure the accuracy of data.
- To be the window person between customers, superiors and sales person.
- To check stock status before handing customers’ PO to CS Executive / Sales personnel.
- To assist sales personnel to issue quotation, monitor customers payable and on-time collection if required.
- To follow-up on claims issue with suppliers.
- To make entries of PO, SO Invoice, DO, GRN into the system.
- To update of stock in the common sharing folder.
- To participate in physical stock check once in a month.
- To assist Customer Service Executive to resolve issue if any.
- To attend to incoming calls and do filing.
- To be able to negotiate or discuss with forwarder or supplier to get the problem solved to meet customers’ expectations.
How to Apply
If interested, kindly send your CV to Dharshini_Gunasegaran@kellyservices.com.my624 total views, 1 today